Shipping Policy
Thank you for choosing to shop with us! We want to make sure your order is delivered promptly and safely. Please review our shipping policy below:
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Shipping Methods UK
We offer Tracked24 & Tracked48 shipping for ALL orders.
Tracked24 shipping typically takes 1-3 business days for delivery within the UK.
Tracked48 shipping typically takes 2-5 business days for delivery within the UK.
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Shipping Methods International
We offer International Standard & International Tracked shipping for ALL orders.
International Standard shipping typically takes 2-6 weeks for delivery - You will not receive parcel updates.
International Tracked shipping typically takes 1-3 weeks for delivery - You will not receive parcel updates.
[DDU Shipping - Delivery duties are unpaid & we are not liable for any import taxes or declarations within the recipients country].
Any unpaid customs taxes will result in your order being returned to us, which will make you liable for paying for your order resent at our standard shipping cost.
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Order Processing Time
We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1 business day.
Please note that orders placed on weekends or non-business days/holidays may experience a delay in processing time.
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Shipping Costs
Shipping costs are calculated based on the shipping method selected and the weight and dimensions of the items in your order.
Free shipping may be available for orders over a certain amount. Please see our website header or contact us for more details.
Any unpaid customs taxes will result in your order being returned to us, which will make you liable for paying for your order resent at our standard shipping cost.
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Shipping Carrier
For most orders we use the most reputable shipping carrier in the UK [Royal Mail] to ensure your order is delivered safely and on time. However, the shipping carrier used may vary depending on your location and the items in your order.
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Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use the tracking number to track your order on the shipping carrier's website.
You will not receive an order tracking number if you purchase international standard shipping.
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International Shipping
We offer worldwide shipping.
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Shipping Restrictions
Some items may be restricted from shipping to certain locations. Please see our website or contact us for more information.
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Delivery Issues
If you experience any issues with delivery, such as delayed delivery or lost packages, please contact us immediately so we can assist you in resolving the issue.
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We hope you enjoy your shopping experience with us! If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.